CASE STUDY

Executive coaching: how a COO cleared her mind to deliver her business plan

Charlotte, a COO, was consumed with the day-to-day operations of the charity she worked for. She felt frustrated that there was no time to think strategically. She knew that if she wanted to deliver the ambitious business plan she needed to take a step back.

The coaching programme provided Charlotte with much needed time and space to scope the opportunities, resolve complex operational and personnel issues, and develop a robust and comprehensive strategic plan.  

“Jo, I cannot tell you how useful this coaching programme has been for me. I have identified real benefits in my changed thought processes, tactics and strategy.”

John Murphie,
Chief Operating officer, ISBA (not-for-profit)
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